FREQUENTLY ASKED QUESTIONS
If you have lost your password, please go to the Login page, and follow these steps:
* Next to the Sign in option please click on “Forgot password?”
* On the next page please enter your email address and the relevant security verification characters and select Submit.
* Once completed a reset password email will be sent with instructions on how to reset your password
If you no longer have access to your e-mail address, you will have to set up a new account entirely.
Please note that resetting your password will not affect any of your existing orders
If you would like to cancel an order placed on lecynagencies.co.ke, please sign into your account and visit the ‘Orders’ page. If your order has not yet been delivered, you can request a cancellation by contacting our Customer Care Team on email firstname.lastname@example.org
If your order is out for delivery kindly call our Customer Care Team for assistance